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How can I track my order?
Due to disruptions in transportation services, some shipments may be temporarily delayed. We pledge to deliver your orders as soon as possible. Orders shipped by the standard ground option cannot be tracked door to door. Orders shipped by UPS can be tracked via its Web site.

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What is exchange policy?
Exchanges will be accepted if made on undamaged merchandise within thirty (30) days from the date of purchase. Shipping charges for exchanged items are not refundable, and shipping will be charged for the new item(s) sent.

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Where can I exchange an item to an Irish Imports Store?
Please exchange the item with all original packaging to either of our stores located at:

Store Location 1
2505 N. Harlem Avenue
Chicago, IL 60707-2057
Tel:773-637-3800
Directions
  
Store Location 2
600 East Grand Avenue
Chicago, IL 60611
Tel:773-637-3800
Directions

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How much does shipping cost?
Shipping cost will be provided at time of purchase via the phone.  

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Are all items in the IrishImports Teahan stores available online?
No. Each IrishImports store carries an assortment of merchandise that is chosen to serve that store's particular customers. If you don't see a particular item you want, we may carry it later -- so please check with us again.

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Whom can I contact regarding other questions?
You have the following 2 options

  • For Customer Service, call 1-773-637-3800 from 10 a.m. to 5 p.m. (CT) Monday-Friday, or leave a message after hours and on weekends and holidays.
  • You can also fill out this Contact Form

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